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Privacy Policy

Last updated on September 02, 2018

This privacy policy explains how we, YugYugJiyo.com, a brand of YUGYUGJIYO use your personal information which you provide to us when using our service, including but not limited to our website.

YugYugJiyo.com (" the "Company," "we," "us," and "our") respects the privacy of it's users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to it's users YugYugJiyo.com offers a vast repository of Online Sites and variety of community services. The information that we may collect from you when you access or use our websites, applications and other online services (collectively, our "Services") is: (a) information supplied by users and (b) information automatically tracked while navigation (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).

This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as hospitals at which you get treatment and social networks that you use in connection with our Services. We encourage you to consult directly with such third-parties about their privacy policies.

Our privacy policy is incorporated as part of the YugYugJiyo.com Terms of Use. Please read this Privacy Policy and our Terms of Use carefully before using our Services. By using YugYugJiyo.com's Services, you agree to the provisions of this Privacy Policy. If you do not want to be bound by our Privacy Policy, please do not use our Services.


Some parts of this Policy are directed at specific types of people. We use some special terminology to refer to them, which we define below. This Policy applies to everyone who uses our Services, but sometimes we direct parts of it toward particular groups of users.

Users: "Users" are everyone who uses our Services.

Hospital Representatives: "Hospital Representatives" are users who has submitted details to us to list a hospital or created accounts (free or paid) to promote their brand, participate in our advertising services, and participate in other Services that we direct toward the hospital community. We send leads to hospitals on your behalf, as described in this Policy.


The information we collect on or through our Services may include:

3.1. Your Personal Information:

Some of the Services require us to know more about you so that we can best meet your needs. When you access these Services, we may ask you to voluntarily provide us certain information that personally identifies (or could be used to personally identify) you. Personal Information includes (but is not limited to) the following categories of information: (1) registered data (such as your name, e-mail address, mobile number and password); (2) demographic data (such as your gender, your date of birth or age and your address); (3) health insurance data (such as your insurance carrier, insurance plan, member ID, group ID); (4) medical data (such as the hospitals, doctors or dentists you have visited, your reasons for visit, your dates of visit, your diagnostics history, and health check-ups history, your hospitalization history and other health information you choose to share with us); (5) PinkPad data (such as your uploaded doctors' prescriptions and medical reports, present health conditions, health history, BMI, BP & pulse, blood glucose, medications, allergies, immunizations, lipid profile, urine profile, child vaccination etc.); and (6) All transactional data, such as searches for hospitals, your admission data, number of appointments, bookmarked data, carelisted data etc is used to ensure a better service. You may still access and use some of the Services if you choose not to provide us with any Personal Information, but the features of the Services that require your Personal Information will not be accessible to you.

3.2. Your Communications:

Communications between you and other users or hospitals through our Services; your participation in a survey, poll, contest, feedback or promotion scheme; your request for certain features (e.g. contact hospital, report error, newsletters, updates, PinkPin or other products); your communication with us about employment opportunities posted to the services.

3.3. Your Public Posts:

You also may provide information (such as ratings, reviews, tips, photos, comments, likes, bookmarks, friends, etc.) to be published or displayed (hereinafter, "posted") on publicly accessible areas of our Services, or transmitted to other users of our Services or third-parties (collectively, "User Engagements"). Your User Engagements are posted on and transmitted to others at your own risk. Although we limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile. Please be aware that no security measures are perfect or impenetrable (see "Security" in section 8). Additionally, we cannot control the actions of other users of our Services with whom you may choose to share your User Engagements. Therefore, we cannot and do not guarantee that your User Engagements will not be viewed by unauthorized persons. We may display this information on the Services, share it with businesses, and further distribute it to a wider audience through third party sites and services. You should be careful about revealing any sensitive details about yourself in such postings.

3.4. Your Friend's Information:

You have the option to request your friends to join the Services by providing their contact information. If you request a friend to join and connect with you on the Services, we will only use your friend's contact information to process your request.

3.5. Information From Third Parties:

We may collect, process and store your user ID associated with any social media account (such as your Facebook, Twitter and Google account) that you use to sign into the Services or connect with or use with the Services. When you sign in to your account with your social media account information, or otherwise connect to your social media account with the Services, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media provider's privacy policy and help center for more information about how they share information when you choose to connect your account.

3.6. Traffic data:

We also may automatically collect certain data when you use the Services, such as (1) IP address; (2) domain server; (3) type of device(s) used to access the Services; (4) web browser(s) used to access the Services; (5) referring webpage or other source through which you accessed the Services; (6) geolocation information; and (7) other statistics and information associated with the interaction between your browser or device and the Services (collectively "Traffic Data"). Depending on applicable law, some Traffic Data may be Personal Information.

We may also collect additional information, which may be Personal Information, as otherwise described to you at the point of collection or pursuant to your consent.


We collect information (including Personal Information and Traffic Data) when you use and interact with the Services, and in some cases from third party sources. Such information includes:

  • > When you sign up with us to use our services;

  • > When you use the Services' interactive tools and services, such as searching for Hospitals, booking appointments, posting surgery package request using Carelist;

  • > When you update your PinkPad and/or create a PinkPad for your family;

  • > When you voluntarily provide information in free-form text boxes through contact hospital, report error and through responses to surveys, questionnaires and the like;

  • > When you use the Services' interactive tools and services, such as signing up Hospitalz account, update Hospitalz dashboard, creating other representative profile and doctor profile, submit patients' health reports on PinkPad, advertise with us, sending health tips, provide hard copy of hospital details, hospital promotional packages as a hospital representative;

  • > When you call us, send us email or otherwise contact us;

Through cookies, web beacons, website analytics services and other tracking technology (collectively, "Tracking Tools"), as described below.


We may use tools outlined below in order to better understand users.

5.1. Cookies:

"Cookies" are small computer files transferred to your computing device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while using the Services. We use Cookies to help us improve or tailor the Services by tracking your navigation habits, storing your authentication status so you do not have to re-enter your credentials each time you use the Services, customizing your experience with the Services and for analytics and fraud prevention.

We may use a type of advertising commonly known as interest-based or online behavioral advertising. This means that some of our business partners use Cookies to display YugYugJiyo.com ads on other websites and services based on information about your use of the Services and on your interests (as inferred from your online activity). Other Cookies used by our business partners may collect information when you use the Services, such as the IP address, mobile device ID, operating system, browser, web page interactions, the geographic location of your internet service provider and demographic information, such as gender and age range. These Cookies help YugYugJiyo.com learn more about our users' demographics and internet behaviors.

For more information on cookies, visit http://www.allaboutcookies.org.

5.2. Web Beacons:

"Web Beacons" (a.k.a. clear GIFs or pixel tags) are tiny graphic image files imbedded in a web page or email that may be used to collect anonymous information about your use of our Services, the websites of selected advertisers and the emails, special promotions or newsletters that we send you. The information collected by Web Beacons allows us to analyze how many people are using the Services, using the selected advertisers' websites or opening our emails, and for what purpose, and also allows us to enhance our interest-based advertising.

5.3. Web Analytics:

We may use third party web analytics services to track and analyze your interaction with the site, such as mouse clicks, mouse movements, scrolling activity as well as any text that you choose to type into the Website. These analytics services do not collect Personal Information that you do not voluntarily enter into the site. We use this information to enhance your experience.


We use your information, including Personal Information, to provide the Services to you and to help improve them, including to:

(i) provide you with the products, services and information you request and respond to correspondence that we receive from you;

(ii) provide, maintain, administer or expand the Services, perform business analyses, or for other internal purposes to support, improve or enhance our business, the Services, and other products and services we offer;

(iii) notify you about certain resources or Hospitals we think you may be interested in learning more about;

(iv) send you communications that you have requested or that may be of interest to you.

(v) contact you when necessary or requested, including to remind you of an upcoming appointment;

(vi) customize and tailor your experience of the Services, which may include sending customized messages or showing you Sponsored Results that may be of interest to you based on information collected in accordance with this Privacy Policy;

(vii) send emails, SMS and other communications to keep updated you about our new services, daily health tips, special offers, healdeals, promos, coupons etc.;

(viii) combine information received from third parties with the information that we have from or about you and use the combined information for any of the purposes described in this Privacy Policy;

(ix) use statistical information that we collect in any way permitted by law, including from third parties in connection with their commercial and marketing efforts; and

(x) prevent, detect and investigate security breaches and potentially illegal or prohibited activities.

(xi) we may use information that is neither Personal Information nor PinkPad data to better understand who uses YugYugJiyo.com and how we can deliver a better healthcare experience (for example, testing different kinds of emails has helped us understand when and how patients prefer to get Wellness Reminders for preventive care), or otherwise at our discretion.


We may disclose certain information that we collect from you:

(i) We may share your Personal Information with the Participating Hospitals with which you choose to schedule an appointment through the Services.

(ii) We may share your Personal Information, present health condition, present medical reports, prescription and PinkPad data with your Carelisted Hospitals to enable them to customize an fixed/estimated surgery package for you and to share a medical opinion.

(iii) We may share your Personal Information with your Hospitals to enable them to refer you to and make appointments with other Healthcare Providers on your behalf or to perform analyses on potential health issues or treatments, provided that you choose to use the applicable Services.

(iv) We may share your Personal Information with your contacted hospitals through our website in the event of your queries.

(v) We do not sell email addresses and mobile numbers to third parties. We may share your email address and mobile number with our business partners to enable them to help YugYugJiyo.com customize our advertising.

(vi) We may share your Personal Information and Traffic Data with our business partners who perform core operational services (such as hosting, billing, fulfillment, data storage, security, insurance verification, or Website analytics in Section 5 (Tracking Tools)) and/or by making certain features available to our users.

(vii) We may transfer your information to another company in connection with a merger, sale, acquisition or other change of ownership or control by or of YugYugJiyo.com (whether in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

We also may need to disclose your Personal Information or any other information we collect about you if we determine in good faith that such disclosure is needed to: (1) comply with applicable law, regulation, court order or other legal process; (2) protect the rights, property or safety of YugYugJiyo.com or another party; (3) enforce the Agreement or other agreements with you; or (4) respond to claims that any posting or other content violates third-party rights.

We may disclose information that is neither Personal Information nor medical data at our discretion.


The security of your Personal Information is important to us. We endeavor to follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and in storage. For example, when you enter sensitive information on our Site, we encrypt that information using secure socket layer (SSL) technology.

Although we make good faith efforts to store Personal Information in a secure operating environment that is not open to the public, we do not and cannot guarantee the security of your Personal Information. If we become aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted or required by law.


If you are a registered user of the Services, you can modify some of the Personal Information you have included in your profile or change your username by logging in and accessing your account. If you wish to close your account, please email us at pinkpad@yugyugjiyo.com. YugYugJiyo.com will delete your account and the related information at your request as soon as reasonably possible. Please note, however, that YugYugJiyo.com reserves the right to retain information from closed accounts, including to comply with law, prevent fraud, resolve disputes, enforce the Agreement and take other actions permitted by law. You must promptly notify us if any of your account data is lost, stolen or used without permission.


The Services are not intended for use by children and children are prohibited from using the Services. YugYugJiyo.com does not knowingly collect any information from children, nor are the Services directed to children.

By accessing, using and/or submitting information to or through the Services, you represent that you are not younger than age 13. If we learn that we have received any information directly from a child under age 13 without his/her parent's written consent, we will use that information only to respond directly to that child (or his/her parent or legal guardian) to inform the child that he/she cannot use the Services and subsequently we will delete that information.

If you are between age thirteen (13) to eighteen (18), you may use the Services only with the consent of or under the supervision of your parent or legal guardian. If you are a parent or legal guardian of a minor child, you may, in compliance with the Agreement, use the Services on behalf of such minor child. Any information that you provide us while using the Services on behalf of your minor child will be treated as Personal Information as otherwise provided herein.


The Services contain links to third party websites with which YugYugJiyo.com has no affiliation. A link to a non- YugYugJiyo.com website does not mean that we endorse that website, the quality or accuracy of information presented on the non- YugYugJiyo.com website or the persons or entities associated with the non- YugYugJiyo.com website. If you decide to visit a third party website, you are subject to the privacy policy of the third party website as applicable and we are not responsible for the policies and practices of the third party website. We encourage you to ask questions before you disclose your information to others.


If your information is submitted to us through our Service when applying for a position with our company, the information will be used to consider your application. We may retain your information for any period of time. This information may be shared with other companies for the purpose of evaluating your qualifications for the particular position or other available positions, as well as with third-party service providers retained by us to collect, maintain and analyze candidate submissions for job postings.


We may update this Privacy Policy at any time, with or without advance notice to you. In the event there are significant changes in the way we treat your personal information, sensitive personal information or in the Privacy Policy, we will display a notice on the Websites or send you an email, so that you may review the changed terms prior to continuing to use the Websites. As always, if you object to any of the changes to our terms, and you no longer wish to use the Websites, you may contact us to deactivate your account. Unless stated otherwise, our current Privacy Policy applies to all information that YugYugJiyo.com has about you and your account. Using the services on the Websites or accessing the Websites after a notice of change has been sent to you or published on our Websites shall constitute your consent to the changed terms.


If you have any comments, concerns or questions about this Privacy Policy, please contact us at pinkpad@yugyugjiyo.com.